Knowledge Sharing in Turkish Health Forums

Developing a decision support system to tackle the epidemic dissemination of pseudo-scientific claims.

Funded by The British Academy (Newton Advanced Fellowship)

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Project Aims

Knowledge sharing in Turkish health forums: developing a decision support system to tackle the epidemic dissemination of pseudo-scientific claims


Online health forums are becoming popular among those who seek health care information in Turkey. Despite this popularity, their users do not usually have enough health literacy for assessing the quality of this information. The aim of our project is to improve our understanding of the extent and mechanisms under which health forums impact the quality of available knowledge necessary to make informed decisions on health issues. Delineating these mechanisms can provide the guidelines for an informatics system that produces high quality knowledge with the help of health care experts, while not overlooking the discursive and empowering potentials of the user generated content.


We adopt a participatory action research methodology for exploring the challenges that Turkish stakeholders face and seeking possible solutions. Text mining techniques are used to collect and summarize the content in health forums for informing the different processes of action research. As part of our project deliverables, we have designed a set of preliminary Python scripts to mine available health data from forums and news sources.


Funded by The British Academy (Newton Advanced Fellowship Scheme), our project has commenced in September 2018 and currently scheduled to end in August 2021 (end date is subject to Covid-19 circumstances)

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Project Members

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Assoc. Prof. Emek Usenmez

Dr. Usenmez graduated from the Turkish Language and Literature Department of Konya Selçuk University in 2004. He obtained his Masters (University of Dumlupinar) in 2004 and his PhD (University of Istanbul) in 2010, respectively. Dr. Üşenmez is currently an Associate Professor of Turkish Language at Istanbul University Language Centre. He is interested in The Old Anatolian Turkish (as part of Western-Oghuz Turkic), Ottoman Turkish and contemporary Turkish dialects such as Uzbek-Turkmen & Crimean Tatar, and in teaching Turkish as a foreign language for foreigners. His academic work has published in top journals such as Turkish Studies. He was invited twice to Harvard University as a visiting academic. Following that, he was invited by Cambridge University as a visiting fellow. On top of his academic career, Dr. Usenmez served as the Educational Counsellor of Turkish Embassy in London from 2016 to 2017.

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Dr. Soydan Soylu

Dr. Soylu is a Senior Lecturer in Organisational Psychology and the Leader of Science and Technology Communication Research Cluster at Middlesex University Business School. He completed his MSc and PhD at the London School of Economics (LSE), Department of Psychological and Behavioural Science. Prior to joining Middlesex University, Dr. Soylu was a visiting fellow at Harvard University, Department of Psychology, and he worked at the LSE, Department of Management from 2011 to 2013 as a Post-Doctoral Research Fellow. His research interests include the dark side of behaviours at work, open social innovation, intergroup relations, and the determinants of societal inequality. Dr. Soydan Soylu was a key partner in the "Get together without barriers" project, funded by the JPI-Urban Europe and TÜBITAK (€200K), a Turkey-Austria joint project, to accomplish the conceptualization of an online job matching platform for overqualified but socially disadvantaged groups. Dr. Soylu acted as the Principal Investigator for the Institutional Links project funded by the British Council (£87K) to create an Open social innovation platform system design for encouraging young education volunteers to put their creative ideas in science teaching, involving action research. Dr. Soylu's work has published in top journals in the field of management such as Human Relations and Journal of Business Ethics.

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Dr. Fatma Nuran Dogruer

Dr. Fatma Nuran Dogruer is a faculty member at Department of Health Management, Istanbul Bilgi University. Dr. Dogruer is a medical doctor (ENT specialist). She served as the Vice Director at Vocational School of Health Services (2019-2021) and Deputy Dean of Faculty of Health Sciences (2017-2019) at Istanbul Bilgi University.

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Dr. Satkeen Azizzadeh

Dr. Azizzadeh is a Lecturer in Human Resources at Middlesex University. She obtained her PhD in Organisational and Social Psychology from London School of Economics and Political Science in 2015. Prior to her doctoral studies, Satkeen earned an MSc in Organisational and Social Psychology from LSE and an MBA from McGill University, Canada. Satkeen is an experienced action researcher, with years of involvement in various industries, including finance and insurance as her research explores the micro-dynamics of organisational change and development from an organisational and cultural psychology point of view. She is particularly interested in the implementation of organisational change programs using various qualitative research methods. Through a three-year longitudinal qualitative study, Satkeen’s PhD used the workforce nationalization programs in the Middles East as a case study to explore how positive discrimination policies are developed and implemented and their impact on employees’ identities as well as on organizational cultural and working practices.

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